RULES FOR EXERCISE OF RIGHTS OF WAIVER
These terms of use of the right of refusal (hereinafter referred to as the Terms) are valid between:
Seller - Limited liability company "Parcels", reg. No. 40003480961, legal address: Ulbrokas iela 44A, Riga, Latvia, LV-1021, and
Buyer - consumer (natural or legal person) who purchased goods on the website managed by the Seller www.ieliecmaisa.lv (hereinafter referred to as the Website).
The Buyer has the right to exercise the right of refusal within 14 (fourteen) days from the moment of delivery of the Goods and, without providing any justification, to return the Goods, in accordance with the provisions described below:
1. Withdrawal form:
1.1. Before the expiry of the right of withdrawal, the Buyer informs the Seller about the decision to refuse the Goods by submitting to him a completed withdrawal form in free form or a notification on the exercise of the right of withdrawal:
- in paper form to the address: Ulbrokas iela 44A, Riga, LV-1021, or
- electronically to e-mail: [email protected].
1.2. The deadline has been met if the Buyer sends the cancellation form or the notification about exercising the right of cancellation to the Seller before the expiration of the right of cancellation. It is the buyer's responsibility to prove that the cancellation form was sent within the specified period.
2. Term for returning the product:
2.1. The Buyer sends the Goods back to the Seller or hands them over to the Seller without undue delay, but no later than within 14 (fourteen) days after sending the Seller a cancellation form or notice of the exercise of the right of cancellation.
3. Ways to return the product:
- Sending by courier to the address: Ulbrokas iela 44A, Riga, LV-1021;
- Submitting in person at the "ieliecmaisa.lv" store, Ulbrokas iela 44A, Riga, LV-1021
4. The buyer bears the direct costs of returning the Goods.
5. Requirements for Goods that are returned:
5.1. The Product to be sent back must be in the same condition as when it was received.
5.2. The goods and their packaging must be undamaged, have not lost the appearance of the goods (unremoved and undamaged labels, untorn packaging, etc.) and unused.
5.3. The Product must be returned in the same package in which it was received, also returning the Product purchase document. A product set consisting of several Products must be returned in its entirety, i.e. all Goods included in the set.
6. The buyer is responsible for the decrease in the value of the Goods if the Goods are used for a purpose other than to determine the nature, properties and operation of the Goods. If signs of wear and tear are found on the Product, the Seller calculates the damage caused to the Product and deducts the amount of this loss from the amount of money to be returned to the Buyer, informing the Buyer about it.
7. Refund:
7.1. The Seller shall, without undue delay, but not later than within 14 (fourteen) days from the day on which he received information about the Buyer's decision to withdraw from the Agreement, reimburse the Buyer the amount of money he paid for the Goods and the delivery costs paid by the Buyer. The Seller repays the mentioned amount of money by bank transfer to the bank account specified by the Buyer, from which the payment for the Goods was made.
7.2. If the Buyer has used a delivery method that is not the cheapest standard delivery method offered by the Seller, the Seller shall reimburse the Buyer for delivery expenses in the amount corresponding to the cheapest standard delivery method offered by the Seller.
7.3. The Seller has the right to withhold the refund of the amount paid by the Buyer until the Seller has received the Goods or the Buyer has submitted to the Seller a confirmation that the Goods have been returned, depending on which action has been taken earlier.
8. Seller's contact information:
- e-mail: [email protected];
- phone: +371 22178498.
9. Validity of the Terms and amendments:
9.1. The Terms apply to all Products purchased on the Website.
9.2. The Seller has the right to amend the Terms unilaterally without informing the Buyer in advance. The new version of the Terms is valid from the moment the Seller has published it on the Website.
9.3. The Buyer is obliged to familiarize himself with the current version of the Terms before purchasing the Goods. The use of the website and the purchase of Products on it means consent to the current version of the Terms.
9.4. The laws of the country of the Seller's registration are applicable to issues that are not discussed in the Terms.